FAQ

  • Are your steel frames certifed?
    Yes they are. Certifed to AS 2047 which is the mandatory minimum specification for performance of windows and doors used in Australia it includes compliance to the Glass Standard AS 1288.
    The following tests are undertaken to achieve AS 2047 certification.

    • AS 4420.2 Deflection Test - positive and negative pressures are applied to the window to test the maximum deflection under wind load.

    • AS 4420.3 Operating Force Test - to verify that an opening sash is capable of opening and closing without undue effort.

    • AS 4420.4 Air Infiltration Test - the air leakage of a window is tested to ensure energy and acoustic efficiency.

    • AS 4420.5 Water Penetration Resistance Test - this tests to ensure that there are no water leaks through the window into the building at the required pressure.

    • AS 4420.6 Ultimate Strength Test - negative and positive pressures are applied to the window to ensure it does not fail at the required wind pressure.

  • Why is it important that you choose Steel Design?

Windows and doors need to not only look good but perform and last a long time. We have generations of experience and the largest range in Australia of purpose designed steel window and door profiles to provide steel frames that not only look better, but perform better and last longer. We also offer a substantial range of standard designs supplied within days, to save you both money and time.

  • How long have you been around?

    Our company was registered in 2005 after acquiring an original steel window manufacturing business that has been around since 1933.

  • What steel do you use?

    For our W20 & W40 ranges we keep in stock over 26 special purpose precision steel profiles. That is more than double of any others in Australia to ensure highest possible quality and performance for your products. No matter the design we have the perfect system and profiles. To ensure our products are made from the highest quality materials, all steel is fully imported from Switzerland.

  • Can steel frames be double glazed?

Absolutely. Double or even triple glazing with up to 32mm thick insulated glass panes is no problem whatsoever. 

  • Do you have a warranty?

All products are guaranteed for 10 years but expected to outlast the life of the typical building (100+ years in good working condition).

 

  • Do you provide shop drawings prior to commencing custom steel manufacturing?

On order placement, comprehensive Auto CAD drawings will be drawn up for you showing all details and steel sections to be used. This will be used to confirm final dimensions, configurations, sizes and options prior to manufacture.

  • Do you manufacture other steel products?

For other steel requirements, please email.

 

  • Do you offer installation & glazing service?

To ensure better value to our clients we recommend the builder/carpenters screws the frames into the walls and then your local glaziers supply and fit the glass panes. Window sashes and door frames are factory hung and locks fitted, so installation is easy!

 

  • My project is interstate, can my builder install and arrange the site glazing?

Sure, as it’s much better value, traditionally steel frames have always been installed by the builders not the steel fabricators. Then the glass gets supplied and fitted by the local glaziers. Neither installation or glazing steel frames require unique skills or tools not already within a builder or glaziers kit.

 

  • What type of finishes do you provide?

We recommend powder coating.

 

  • What are your average lead times for custom manufacturing & delivery to site?

Shop Drawings: 2 weeks

Manufacturing, corrosion control, powder coating & delivery: 6 months.

 

  • How can I obtain a quote for custom designs?

Simply email just the window and door schedule drawing (W&DS) to sales@steeldesign.com.au. Quotations for our custom steel manufacturing is a very time consuming process, please allow up to 5 business days for your quote to be returned.

 

  • There seems to be a be a lot of Steel Window and Door manufacturers popping up recently, why is that?

Be carful. With the popularity of our products there have been a lot of ‘workshops’ popping up, producing products to look like ours but without any of the performance characteristics necessary to meet the minimum weather performance requirements under the Australian building code of compliance. To save on costs and simplify manufacture they generally join common steel shapes like angles and square sections. No one would purchase uncertified aluminium or timber windows manufactured out of basic shapes sourced from Bunnings for good resons, yet it has become rampant in the Australian steel window and door scene. Beware most current suppliers are doing this to save money whilst charging premium prices. Buyers should always look deeper than a pretty website and an instagram page. Physically viewing and testing windows and doors to confirm quality always speaks louder than any words. Our W20 & W40 systems not only look great but are high performance and historically accurate, as the modern evolutionary development of the original steel frames from the art deco era. We would be glad for you to visit us so you can see our steel frames in person and learn more. Our premium quality is obvious to all!

  • Media enquiries?

Please contact sales@steeldesign.com.au allowing 48hrs for a response.